{"id":25741,"date":"2026-01-27T12:18:00","date_gmt":"2026-01-27T15:18:00","guid":{"rendered":"https:\/\/www.sesuperior.cl\/?p=25741"},"modified":"2026-01-26T10:06:56","modified_gmt":"2026-01-26T13:06:56","slug":"este-jueves-vence-plazo-para-ejercer-el-derecho-a-retracto-en-la-educacion-superior-cuales-son-los-principales-reclamos","status":"publish","type":"post","link":"https:\/\/www.sesuperior.cl\/en\/noticias\/este-jueves-vence-plazo-para-ejercer-el-derecho-a-retracto-en-la-educacion-superior-cuales-son-los-principales-reclamos\/","title":{"rendered":"Este jueves vence plazo para ejercer el derecho a retracto en la educaci\u00f3n superior"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"25741\" class=\"elementor elementor-25741\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3012d8e4 e-con-full e-flex e-con e-parent\" data-id=\"3012d8e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-367c84f4 elementor-widget elementor-widget-text-editor\" data-id=\"367c84f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>Servicio Nacional del Consumidor (SERNAC) y la Superintendencia de Educaci\u00f3n Superior (SES)<\/strong> reiteraron que el pr\u00f3ximo jueves <strong>29 de enero<\/strong> vence el plazo para que los estudiantes que ingresan a la educaci\u00f3n superior por primera vez puedan ejercer el derecho a retracto establecido en la Ley del Consumidor (LPC).<\/p>\n<p><span style=\"letter-spacing: 0px; word-spacing: 0em;\">This right benefits the <\/span><strong style=\"letter-spacing: 0px; word-spacing: 0em;\">young people entering their first year of an undergraduate degree program at a university, technical training center, or professional institute<\/strong><span style=\"letter-spacing: 0px; word-spacing: 0em;\">, who have pre-enrolled in another institution and wish to transfer after knowing the results of their applications to institutions that are part of the <\/span><strong style=\"letter-spacing: 0px; word-spacing: 0em;\">Higher Education Access System<\/strong><span style=\"letter-spacing: 0px; word-spacing: 0em;\">, allowing them <\/span><strong style=\"letter-spacing: 0px; word-spacing: 0em;\">Recover the money paid<\/strong><span style=\"letter-spacing: 0px; word-spacing: 0em;\">.<\/span><\/p>\n<p><span style=\"letter-spacing: 0px; word-spacing: 0em;\">Tal como lo establece la Ley, desde el martes 20 de enero, cuando se complet\u00f3 la primera publicaci\u00f3n de los resultados de las postulaciones y se inici\u00f3 el per\u00edodo de matr\u00edculas para las universidades pertenecientes al Consejo de Rectores, los estudiantes tienen un <\/span><strong style=\"letter-spacing: 0px; word-spacing: 0em;\">plazo de 10 d\u00edas corridos para ejercer el derecho a retracto, <\/strong>para lo cual deben acreditar, <span style=\"letter-spacing: 0px; word-spacing: 0em;\">ante la instituci\u00f3n respecto de la cual se ejerce esta facultad, encontrarse matriculado en otra entidad de educaci\u00f3n superior<\/span><span style=\"letter-spacing: 0px; word-spacing: 0em;\">.<\/span><\/p>\n<p><strong>How to exercise the right of withdrawal?<\/strong><\/p>\n<p>To exercise the right of withdrawal, students must present to the institution where they originally enrolled, the <strong>proof of second enrollment, <\/strong>next to a <strong>Photograph of the valid identity card on both sides<\/strong>, and ideally a <strong>withdrawal letter<\/strong>.<\/p>\n<p>To ensure that higher education institutions respect the right of withdrawal, <strong>The SERNAC and the SES will jointly monitor the behavior<\/strong>, within the framework of the cooperation agreement in force between both state agencies.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:list-item --><\/p>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d9f8d9 elementor-widget elementor-widget-image\" data-id=\"4d9f8d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1-1024x576.png\" class=\"attachment-large size-large wp-image-5238\" alt=\"\" srcset=\"https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1-1024x576.png 1024w, https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1-300x169.png 300w, https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1-768x432.png 768w, https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1-1536x864.png 1536w, https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2022\/02\/estudiantes-con-pc-1.png 1920w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" >\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a19fcb elementor-widget elementor-widget-text-editor\" data-id=\"4a19fcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>The right of withdrawal implies a period during which a consumer can cancel a contract or purchase without giving a reason and without penalty.<\/strong><\/p>\n<ul>\n<li>The withdrawal can be exercised by students enrolled for the year 2026, or whoever made the payment on their behalf, regardless of the time elapsed prior to the publication of the access system results.\u00a0<\/li>\n<li>The higher education institution should <strong>return the tuition paid and the documentation supporting the payment of the year within 10 calendar days <\/strong>since the student exercised the right of withdrawal.<\/li>\n<li><strong>The educational institution may only retain an amount from the payment that may not exceed 1% of the annual tuition for the course of study for administrative costs.<\/strong><\/li>\n<\/ul>\n<p>Additionally, <strong>while the right of withdrawal is valid<\/strong>, <strong>Higher education institutions cannot negotiate documents they have received.<\/strong>, in support of the respective educational period.<\/p>\n<p>In other words, the documentation <strong>cannot be the subject of a factoring operation<\/strong>; <strong>cannot be endorsed or pledged as collateral<\/strong>; <strong>nor hand them over to a collection agency<\/strong>; nor perform any other similar operation.\u00a0<\/p>\n<p><strong>Step-by-step guide to exercising the right of withdrawal<\/strong><\/p>\n<ul>\n<li>The first step is to present proof of the second enrollment to the institution where you originally enrolled.<\/li>\n<li>Accompany the proof of the second registration, ideally with a letter, in which you state that you wish to exercise the right of withdrawal, making the date clear. Users can access a letter format by visiting <a href=\"http:\/\/www.sernac.cl\/retracto\"><strong>sernac.cl\/withdrawal<\/strong><\/a> or on the website <a href=\"http:\/\/www.sesuperior.cl\/en\/\"><strong>www.sesuperior.cl<\/strong><\/a><\/li>\n<li>Ask the institution to stamp or sign a copy of the letter as proof of the date the right became effective, in case of future issues.<\/li>\n<li>If after 10 calendar days have passed since this process, you have not received the refund or confirmation of contract cancellation, it could be a violation of the Consumer Protection Law.\u00a0<\/li>\n<li><strong>If any institution does not respect this right<\/strong>, students can <strong>File a claim with SERNAC<\/strong> en <strong><u>sernac.cl<\/u><\/strong> o <strong>calling the phone 800 700 100<\/strong> or to the SES <strong><u>www.sesuperior.cl.<\/u><\/strong><\/li>\n<li>In case of doubt, both <strong>SERNAC and SES have on their respective websites <\/strong>with all the information on the right of withdrawal and how to exercise it correctly.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9690515 e-flex e-con-boxed e-con e-parent\" data-id=\"9690515\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d591dbd e-flex e-con-boxed e-con e-parent\" data-id=\"d591dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e09c567 e-flex e-con-boxed e-con e-parent\" data-id=\"e09c567\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7d0ca elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1c7d0ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.sesuperior.cl\/wp-content\/uploads\/2026\/01\/derecho-a-retracto_carta-tipo.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" data-name=\"Livello 1\" id=\"Livello_1\" viewbox=\"0 0 128 128\"><title><\/title><path d=\"M61.88,93.12h0a3,3,0,0,0,.44.36l.24.13a1.74,1.74,0,0,0,.59.24l.25.07h0a3,3,0,0,0,1.16,0l.26-.08.3-.09a3,3,0,0,0,.3-.16l.21-.12a3,3,0,0,0,.46-.38L93,66.21A3,3,0,1,0,88.79,62L67,83.76V3a3,3,0,0,0-6,0V83.76L39.21,62A3,3,0,0,0,35,66.21Z\"><\/path><path d=\"M125,88a3,3,0,0,0-3,3v22a9,9,0,0,1-9,9H15a9,9,0,0,1-9-9V91a3,3,0,0,0-6,0v22a15,15,0,0,0,15,15h98a15,15,0,0,0,15-15V91A3,3,0,0,0,125,88Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the withdrawal letter here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>El Servicio Nacional del Consumidor (SERNAC) y la Superintendencia de Educaci\u00f3n Superior (SES) reiteraron que el pr\u00f3ximo jueves 29 de enero vence el plazo para que los estudiantes que ingresan a la educaci\u00f3n superior por primera vez puedan ejercer el derecho a retracto establecido en la Ley del Consumidor (LPC). Este derecho beneficia a los [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":123,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[420],"tags":[57,59,28],"class_list":["post-25741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias","tag-derecho-a-retracto","tag-sernac","tag-ses"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Este jueves vence plazo para ejercer el derecho a retracto en la educaci\u00f3n superior - Superintendencia de Educaci\u00f3n Superior<\/title>\n<meta name=\"description\" content=\"El plazo para que los estudiantes que ingresan por primera vez puedan ejercer el derecho se extiende entre el 20 y el 29 de enero.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sesuperior.cl\/en\/news\/este-jueves-vence-plazo-para-ejercer-el-derecho-a-retracto-en-la-educacion-superior-cuales-son-los-principales-reclamos\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Este jueves vence plazo para ejercer el derecho a retracto en la educaci\u00f3n superior - 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