Atención a público: Moneda 975, piso 11, Santiago, RM.
Hours of operation: Monday to Friday from 9:00 to 13:00 hours.

Atención a público: Moneda 975, piso 11, Santiago, RM.

Hours of operation: Monday to Friday from 9:00 to 13:00 hours.

Estados financieros 2018

CFT Accioma CFT ALPES CFT Andrés Bello CFT Barros Arana CFT Cámara de Comercio de Santiago CFT Ceduc UCN CFT Ceitec CFT Cenco CFT Centro Tecnológico Superior Infomed CFT de ENAC CFT de Enseñanza de Alta Costura Paulina Diard CFT de Tarapacá CFT del Medio Ambiente CFT de la Industria Gráfica Ingraf CFT DUOC UC […]

Estados financieros 2018

Universidades Institutos Profesionales Centros de Formación Técnica Volver al registro histórico

Estados financieros 2018

IP Adventista IP Agrario Adolfo Matthei IP AIEP IP Carlos Casanueva IP Chileno Británico de Cultura IP Ciisa IP de Arte y Comunicación Arcos IP de Artes Escénicas Karen Connolly IP de Chile IP de Ciencias de la Computación Acuario Data IP de Ciencias y Educación Helen Keller IP de Los Ángeles IP del Comercio […]

Estados Financieros 2018

Pontificia Universidad Católica de Chile Pontificia Universidad Católica de Valparaíso Universidad Academia de Humanismo Cristiano Universidad Adolfo Ibáñez Universidad Adventista de Chile Universidad Alberto Hurtado Universidad Andrés Bello Universidad Arturo Prat Universidad Austral de Chile Universidad Autónoma de Chile Universidad Bernardo O`Higgins Universidad Bolivariana Universidad Católica Cardenal Raúl Silva Henríquez Universidad Católica de la Santísima […]

EN

Enter your case

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled.

Finalidad del Reclamo:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Para ingresar un Reclamo ¿qué debo considerar?​

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Etapas del Reclamo

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DENUNCIA:

La denuncia es el acto por medio del cual se pone en conocimiento a la Superintendencia de una eventual irregularidad, con el objeto de que ésta investigue y adopte las medidas que correspondan

Finalidad de la Denuncia:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

Para ingresar una Denuncia ¿qué debo considerar?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

¿Qué tipo de Denuncias son competencia de la SES?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

¿Qué tipo de Denuncias no son competencia de la SES?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation