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SES y Universidad SEK abordan avances institucionales y acuerdan fortalecer el trabajo técnico

El Superintendente de Educación Superior, Francisco Achurra González, sostuvo una reunión protocolar con la rectora de Universidad SEK, Eva Flandes Aguilera, y el vicerrector de Administración y Finanzas, Héctor Álvarez, instancia en la que abordaron los avances y desafíos de la institución.

Durante el encuentro, las autoridades de Universidad SEK se refirieron al proceso desarrollado tras la acreditación institucional obtenida en septiembre de 2025 y destacaron el aporte del Plan de Recuperación como una herramienta para su gestión.

Asimismo, informaron sobre la evolución de la institución durante el último periodo, señalando un incremento considerable en su matrícula, alcanzando actualmente cerca de 2.500 estudiantes, junto con antecedentes sobre su situación financiera y los avances en la modernización de sus programas virtuales.

Por su parte, el Superintendente de Educación Superior valoró los avances informados por la casa de estudios y reiteró la disposición de la SES de mantener un acompañamiento técnico cercano y permanente, en el marco de sus atribuciones de supervisión y fiscalización.

Durante la reunión también se abordó la importancia de continuar fortaleciendo la calidad y oportunidad de los informes técnicos y de mantener instancias de diálogo que permitan una comunicación fluida con las instituciones de educación superior.

Al cierre del encuentro, ambas instituciones acordaron avanzar en la implementación alguna instancia de trabajo conjunto que permita profundizar el acompañamiento técnico a la institución y fortalecer los canales de comunicación.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation