Public attention: Moneda 975, 11th floor, Santiago, RM.
Hours of operation: Monday to Friday from 9:00 to 13:00 hours.

Superintendente de Educación Superior participa de reunión protocolar con autoridades de la Universidad del Alba

El Superintendente de Educación Superior, Francisco Achurra González, tuvo un encuentro protocolar con el rector de la Universidad del Alba, Rafael Rosell y la presidenta de su Directorio, Silvana Cominetti. Instancia en la que abordaron distintos desafíos y oportunidades para el fortalecimiento de la educación superior y el trabajo colaborativo entre la Superintendencia y las instituciones.

Durante el encuentro, las autoridades de la Universidad del Alba relevaron su compromiso con la descentralización y el desarrollo de la educación superior en regiones, a través de su presencia en Antofagasta, La Serena y Chillán.

Asimismo, dieron a conocer el trabajo que están desarrollando junto al Banco Mundial en materias de digitalización, además de iniciativas vinculadas con Alumni orientadas a fortalecer la empleabilidad de sus titulados y actividades como el Concurso de Debate y la Academia de Líderes. En esa línea, la reunión también permitió abordar oportunidades para agilizar los procesos de entrega de informes por parte de la SES y fortalecer las instancias de coordinación y retroalimentación con las instituciones de educación superior.

De esta forma, el encuentro se enmarca en la agenda de relacionamiento institucional de la SES, orientada a mantener espacios de constante diálogo entre los distintos actores que integran el sistema educativo.

Share news:

Enter your case

Edit Content

CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

Edit Content

COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation