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Rule for Related Persons: SES Begins Consultation Period

A partir del 3 de enero, tras su publicación en el Diario Oficial, la Superintendencia de Educación Superior (SES) inicia el período de información pública respecto de la Norma de Carácter General 6, que regula las operaciones de las personas relacionadas con las instituciones de educación superior, con la necesidad de asegurar una adecuada prevención de conflictos de interés y fortalecer el cumplimiento pleno de la normativa sectorial, especialmente en lo que se refiere a la destinación de los recursos de las instituciones a sus fines legales y estatutarios.

En este lapso, que se extiende por 15 días hábiles hasta el lunes 26 de enero, cualquier persona natural o jurídica podrá examinar la propuesta de norma y formular, por escrito, las observaciones que estime pertinentes, a través del formulario disponible en este sitio web.

Para efectos de esta Norma de Carácter General, que entrará en vigor el 1 de enero de 2027, se entenderá que son personas relacionadas a la institución de educación superior, aquellas personas naturales y jurídicas que se encuentran en las hipótesis que se describen a continuación, debido las relaciones de carácter patrimonial y/o de administración que mantienen:

  • Toda persona jurídica cuya administración sea influenciada decisivamente por una institución de educación superior o por su controlador.
  • Las personas naturales o jurídicas que compartan la propiedad de una persona jurídica con fines de lucro con los controladores de la institución de educación superior, sus asociados o miembros de la asamblea de socios, los integrantes del órgano de administración superior o sus fundadores.
  • Las personas jurídicas en que una institución de educación superior sea propietaria a través de otra u otras personas jurídicas.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation