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SES y Universidad de La Frontera revisan avances de su Plan de Acompañamiento y Sostenibilidad Institucional

El Superintendente de Educación Superior, Francisco Achurra González, se reunió con el Rector de la Universidad de La Frontera, Juan Manuel Fierro Bustos, y representantes de su equipo directivo, para evaluar los avances de las medidas implementadas por la institución.

En el marco de las facultades de supervigilancia de la Superintendencia de Educación Superior, durante el encuentro se abordó la ejecución del Plan de Acompañamiento y Sostenibilidad Institucional, junto con los avances alcanzados por la casa de estudios en materias de gobernanza, estabilidad financiera y control de gestión, además del cumplimiento de las medidas e indicadores definidos para orientar y monitorear el proceso.

Las autoridades de la UFRO valoraron el esquema de ajustes preventivos e indicadores desarrollado por la SES como una herramienta para orientar las medidas adoptadas por la institución.

Por su parte, el Superintendente Francisco Achurra llamó a mantener y fortalecer las medidas de control y gobernanza implementadas, con miras a avanzar en la sostenibilidad de la Universidad y resguardar la continuidad de su proyecto educativo.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation