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Superintendence issues observations on the recovery plan proposal of the Austral University of Chile

The Superintendence of Higher Education (SES) wishes to inform the public, and the university community in general, about the actions taken in relation to with the Austral University of Chile (UACh) and its Recovery Plan proposal.

On February 15, the Austral University of Chile formally presented its proposal for the 20-24-2025 Recovery Plan. This plan is intended to address the issues identified during the investigation carried out by the SES, which revealed financial breaches and a financial debt exceeding $91 billion over the last three years.

Following an exhaustive review and analysis of the measures and actions proposed by the university, The Superintendent's technical teams identified various observations that, if not corrected in a timely manner, could compromise the effectiveness of the recovery plan and its impact on the institution's financial and administrative health..

Consequently, on Thursday, February 29th, The Superintendency provided the Austral University of Chile with a detailed report containing technical observations that must be corrected, for which the institution has a deadline of 15 business days.. Once the university presents the required amendments, the Superintendency may determine the approval or rejection of the recovery plan.

Regarding this, the Superintendent's prosecutor, Daniella Maureira, stated that “the technical observations made to the recovery plan proposed by the Austral University respond to an instance offered by Law 20.800 and which, in this case, reveal significant weaknesses that concern this Superintendency and that, if not corrected in a timely manner, put at risk the effectiveness of the plan and the impact it intends to produce on the financial and administrative health of the institution. The Superintendency of Higher Education expects the Austral University to rectify the identified problems and present a more robust recovery plan, with more sufficient and pertinent measures, that allow for periodic monitoring and evaluation by the SES.”.

It is important to highlight that the Recovery Plan is a measure applied by the Superintendence, which allows the affected institution to define and adopt the necessary actions to remedy the situation autonomously, within a maximum period of two years, the problems that have affected its institutional stability. This plan must be approved and periodically supervised by the SES.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation