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Superintendent of Higher Education meets with new rector of the University of Aysén

The Superintendent of Higher Education, José Miguel Salazar, held a meeting with the recently elected rector of the University of Aysén, Víctor Cubillos Godoy, who took over the leadership of the institution after the provisional administration process, which lasted two years, concluded.

The meeting took place at the offices of the Superintendence of Higher Education (SES) in Santiago. Its main objective was for the new university authority to gain a detailed understanding of the institution's areas of work, the responsible teams, and the scope of the SES's oversight and support activities. Additionally, the meeting served as a forum to discuss the challenges facing the University of Aysén in this new phase.

After the meeting, Rector Víctor Cubillos highlighted the constructive nature of the event, assuring that it was a “tremendously positive” meeting, in which various aspects related to the functioning of state universities were clarified. Likewise, he valued the Superintendent's willingness to support, guide, and train when necessary, especially in the context of the normalization process the institution is undergoing.

“It was a tremendously positive meeting, in which many aspects regarding the functioning of state universities were clarified. I found a good willingness to work from the SES, to clarify, support, and train, if necessary,” stated Cubillos.

The rector also recognized the work done by Juan Pablo Prieto Cox, who was in charge of the provisional administration, highlighting that it was a “difficult task” and that he had to “act in very complex conditions.”.

From the SES, the superintendent valued the conversation with rector Cubillos.

“The University of Aysén has just completed a provisional administration process that allowed it to re-establish its financial viability and strengthen its institutional framework. Today, it has solid foundations to project its academic development and deepen its contribution to the region. The conversation with Rector Cubillos was very fruitful, as it allowed us to learn about his objectives for this new phase and, especially, to clarify doubts relevant to the correct institutional performance in this new stage. From the SES, we are always available to accompany these processes, in order to contribute to the assurance and continuous improvement of the quality of higher education,” assured Superintendent José Miguel Salazar.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation