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Superintendente José Miguel Salazar expone ante Consejo Asesor para Estrategia de Desarrollo de la Educación Superior 

The Superintendente de Educación Superior, José Miguel Salazar, expuso ante el Consejo Asesor de la Estrategia de Desarrollo para la Educación Superior, instancia encargada de elaborar y validar la propuesta estratégica que la Subsecretaría de Educación Superior presentará al Ministro de Educación durante el último trimestre del año. 

En su intervención, el Superintendente destacó el valor de la nueva institucionalidad, que ha incorporado diversas normativas al sector, subrayando el desafío que enfrenta el sistema para avanzar en una mejor coordinación entre sus distintos actores. 

Asimismo, enfatizó que “no todas las instituciones de educación superior presentan problemas de gestión financiera y estratégica, y existe una amplia variedad de estilos y modelos de gestión, lo que implica que abordar los desafíos del sistema requiere una mirada integral y multidimensional”. 

El Consejo Asesor está presidido por Pablo González, académico de la Universidad de Chile, y cuenta con la participación de destacados profesionales y académicos, entre ellos: Marcela Arellano, directora de la Vinculación e Integración Institucional de DUOC UC; Harald Beyer, académico de la Pontificia Universidad Católica de Chile; Alejandra Mizala, académica y prorrectora de la Universidad de Chile; Víctor Salas, académico de la Universidad de Santiago de Chile; Alejandro Espejo, consultor subsistema Técnico Profesional; Andrea Repetto, académica de la Pontificia Universidad Católica de Chile; Nicolas Fleet, académico de la Universidad Alberto Hurtado; entre otros.

El Consejo Asesor trabaja en base a sesiones regulares en distintas comisiones organizadas en torno a cuatro ejes: trayectorias formativas y procesos académicos; arquitectura y gobernanza del sistema; asociatividad para el desarrollo del conocimiento, innovación e internacionalización; y articulación con entornos productivos y dinamización del desarrollo.

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation