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Comité Técnico del SINACES aborda Presupuesto 2027 y medidas de financiamiento estudiantil

Los principales énfasis en el Presupuesto 2027, las medidas de reprogramación del Crédito con Aval del Estado (CAE) y los avances de la Agenda Chile Crece TP, marcaron la última sesión del Comité Técnico del Sistema Nacional de Aseguramiento de la Calidad de la Educación Superior (SINACES), realizado en las dependencias de la Superintendencia de Educación […]

SES y CUP abordan materias de gestión universitaria y protección de datos personales

El Superintendente de Educación Superior, Francisco Achurra González, sostuvo una reunión de trabajo con la Corporación de Universidades Privadas (CUP), encabezada por el presidente de su Directorio, Carlos Isaac Pályi, para compartir antecedentes sobre materias relevantes para las universidades privadas. Durante el encuentro se abordaron aspectos vinculados a la Ley N.º 21.719 sobre protección y […]

Superintendente y autoridades de UNIACC abordan prioridades estratégicas y educación digital

El Superintendente de Educación Superior, Francisco Achurra González, se reunió protocolarmente con las principales autoridades de la Universidad de Artes, Ciencias y Comunicación (UNIACC), encabezadas por su rector, Carlos Barría Román, para abordar sus desafíos institucionales y estrechar la relación con la SES. Durante la conversación, los representantes de la universidad repasaron sus 36 años […]

Superintendente dialoga con autoridades de la Universidad Academia de Humanismo Cristiano sobre sus desafíos institucionales

El Superintendente de Educación Superior, Francisco Achurra González, tuvo un encuentro protocolar con las autoridades de la Universidad Academia de Humanismo Cristiano (UAHC), instancia en la que se presentó oficialmente al nuevo rector, Claudio Espinoza Araya. Durante la conversación, la máxima autoridad de la UAHC y su equipo directivo expusieron los principales lineamientos institucionales y […]

Superintendente participa en SINACES y expone prioridades de fiscalización y supervisión

El Superintendente de Educación Superior, Francisco José Achurra González, participó en el Comité de Coordinación del Sistema Nacional de Aseguramiento de la Calidad de la Educación Superior (SINACES), instancia presidida por la Subsecretaria de Educación Superior, Fernanda Valdés Raczynski, e integrada también por el presidente de la Comisión Nacional de Acreditación (CNA), Andrés Bernasconi, y […]

What are the information deadlines for compliance with Law 21.091?

Students

The Superintendency of Higher Education (SES) informs you of the 2026 calendar of dates on which higher education institutions must submit the information required to comply with Law No. 21.091. For these purposes, two types of deadlines are contemplated for the submission of information. On the one hand, there are deadlines [...]

Superintendent of Higher Education meets with new rector of the University of Aysén

The Superintendent of Higher Education, José Miguel Salazar, held a meeting with the recently elected rector of the University of Aysén, Víctor Cubillos Godoy, who took over the leadership of the institution after the provisional administration process that lasted for two years concluded. The meeting took place at the Superintendency's offices […]

COSOC defines session calendar for 2026

This Thursday, January 22nd, the Civil Society Council (COSOC) of the Superintendency of Higher Education (SES) held its second session, corresponding to the first of the year 2026. The meeting took place in a hybrid format and was attended by five of its six members. The session was presided over by Reiner Hollander. […]

Provisional administration at the University of Aysén closes with a positive balance

After two years of work, this Thursday, January 15, the provisional administration of the University of Aysén officially concluded. This administration was ordered by the Superintendency of Higher Education (SES) in January 2024 with the goal of addressing the complex financial situation the institution was undergoing. During 2023, the institution was subject to an investigation due to [...]

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CLAIM

The claim it is the request to the Superintendent for this to intervene as a mediator in the dispute existing between the complainant and any of the institutions of higher education are controlled. 

Purpose of the Claim:

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

To file a claim, what should I consider?

I am the person concerned or the I represent

I have a problem that I have not been able to resolve with an Institution of Higher Education.
I have a history to prove the problem (emails, audios, texts, documents, formal, etc..) with the institution of higher education.

Propose an alternative solution to the particular problem of the claimant in the event of a mediation that instruct the Superintendent.

Claim Stages

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COMPLAINT:

The Complaint it is the act by which informs the Superintendency of a potential irregularity, with the object that this Investigate and take appropriate action

Purpose of the Complaint:

Apply by the Superintendence sanctions
apply in accordance with the law.

It is important to consider that the complaint does NOT pursue a
solution to the particular problem of the complainant

To file a complaint, what should I consider?

I am the person concerned or the I represent.

I want or do NOT want to reveal my identity (If the option is NOT you will be contacted by a member of the SES to lift or ratify such reserve).

I can describe the specific facts constituting a violation, the date and place in which they occurred.

If possible, I will identify the alleged infringer (faculty, students, administrative authority, etc).

Stages of the complaint

What types of complaints fall under SES jurisdiction?

Under the categories of complaints: 

Obtaining academic background: certificates (notes, a regular student, ranking, recognition of hours, title, grade, and exit), plans and programmes, concentration notes

Problems in the community institutional arising from violations of the internal regulations of the institutions 

Charges for removal or academic suspension, charging wrong.

Benefits and/or grants student grants and loans) 


    Misleading advertising 
   Infrastructure or equipment, laboratories, computer support 

    Application and admission selection test 

    Comprehensive policy against sexual harassment, violence and gender discrimination 

What types of complaints are not within the SES's jurisdiction?

  Breaches in the area of school Education 

  Application and renewal of scholarships allocated by the Ministry of Education

 Higher education institutions are not officially recognized by the State

 Requirements in closed institutions 

 Labour issues

  Tuition associated with immigration documentation